Responsibilities:
- Greet residents, family members, and visitors warmly, ensuring they feel welcomed and comfortable as soon as they arrive.
- Answer phone calls professionally, direct inquiries, and provide information with clarity and warmth.
- Assist with scheduling and various office tasks, coordinating with different departments such as Admissions and Business Office to ensure smooth workflow.
- Keep the reception area clean, organized, and welcoming, reflecting our commitment to excellence.
- Guide visitors and staff as needed, providing helpful directions and information to ensure an exceptional experience for all.
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Qualifications:
- High school diploma or equivalent.
- Bilingual skills are a plus but not required; clear, friendly communication is essential.
- Strong multitasking and organizational abilities, particularly in a fast-paced environment.
- Professionalism and confidentiality are a must, especially in handling sensitive information and maintaining HIPAA standards.
- Flexibility and dependability to support the evening hours.
