This Logistics Coordinator will be responsible for coordination of internal and external customer experience requirements, and in some cases, delivery of a formal report out to the R&R leadership. As an owner of this process, the candidate will consistently capture key data points gathered to generate and monitor metrics, while driving continuous improvement initiatives within the return transportation process. They will work with stakeholders across the R&R organization to identify root causes, ensure SLA's are being met, and submit changes to business teams and 1P/3P returns partners as needed, to raise the bar in returns transportation. They will leverage the captured data to promote policy changes and to provide deep dives into key areas of opportunity.

 

Other Jobs You May Be Interested In

Remote Data Entry, No Experience, $40/hr, Part-Time
Virtual Assistant, $45/hr, Remote, No Experience, Night Job
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, Night Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience

Key job responsibilities

Support and influence Safety processes within returns transportation.

Analyze and monitor network fluidity and optimization.

Review, monitor, and report relevant KPI's to internal and external partners.

Support tasks driving continuous improvement of returns transportation carriers in NA marketplace.

Collaborate and build relationships with internal and external stakeholders to ensure and drive process excellence.

 

About The Team

At Amazon Worldwide Returns & ECommerce (WW R&R), we aspire to zero: zero cost of returns, zero waste, and zero defects.

We are an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, company, and environment. We are constantly innovating to create long-term value at Amazon by investing in the future and focusing on the planet, not just on the bottom line. WW R&R includes business, product, program, operational, data, and software engineering teams, who together manage the lifecycle of returned and damaged products.

 

Basic Qualifications

• 2+ years of experience in Transportation or Operations
• Experience managing and influencing key metrics
• Ability to analyze associate and customer inputs to influence internal and external partners
• Experience with MS Outlook, Excel, and Word
• Strong written communications skills
• Experience with data visualization tools like Tableau and/or experience with SQL & Quicksight
  
  

Preferred Qualifications

• Transportation experience
• Experience with transportation safety processes
• Customer returns transportation or operations experience
• Strong background in administrative support, project or data management and working with tech teams

 

Some Useful Important Links
Apply Now				Click Here
Interview Question & Answers				Click Here
Create Free Professional Resume				Click Here