About Happy Go Travel Services: Happy Go Travel Services is a leading travel agency specializing in personalized travel experiences for clients worldwide. We are dedicated to delivering exceptional customer service and creating unforgettable journeys for our diverse clientele.
Responsibilities:
Data Entry:
- Accurately input and update client and booking information into our CRM and booking systems
- Ensure all data entries are complete, consistent, and adhere to company standards
- Handle sensitive client information with confidentiality and integrity
- Communicate with clients via phone, email, and chat to understand their travel preferences and requirements
- Provide personalized recommendations and advice on destinations, accommodations, transportation, and activities
- Handle inquiries, concerns, and complaints professionally and promptly
Booking and Scheduling:
- Make reservations for flights, hotels, rental cars, tours, and other travel services based on client preferences
- Coordinate itineraries and ensure all bookings align with client schedules and budgetary considerations
- Confirm bookings and send detailed itineraries to clients
- Stay updated on travel trends, visa requirements, and safety information for various destinations
- Offer insights and suggestions for travel experiences that match client interests
- Maintain accurate records of bookings, payments, and client interactions using our CRM system
- Process payments and handle invoicing as needed
- Competitive salary with performance-based bonuses
- Remote work opportunity, allowing for flexible hours and work-life balance
- Opportunities for professional development and training in the travel industry
- Access to exclusive travel discounts and perks
- Collaborative team environment with supportive colleagues
Basic Qualifications:
- Proven experience in a similar customer service role or within the travel industry.
- Strong communication skills with fluency in written and spoken English (additional languages are a plus).
- Proficiency in using booking platforms and CRM systems.
- Excellent problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team, with a customer-first mindset.
Some Useful Important Links |
|||||||
Apply Now |
Click Here
|
||||||
InterviewQuestion & Answers |
Click Here
|
||||||
Create FreeProfessional Resume |
Click Here |